At Hendel & Hendel, our team is at the heart of everything we do. In this edition of Behind The Brand, we sit down with Alyssia Smith, our Customer Service Administrator, to talk about interiors, inspiration, and the handle that has captured her imagination. 

Q: Meet Alyssia 

My role is all about helping our customers, whether it’s answering stock queries, arranging deliveries, or even offering a little styling advice. One of my favourite parts of the job is hearing firsthand what people love about our collections and how they’re using them in their spaces. 

Q: A Handle with Presence 

When asked about our Austin collection, one word immediately comes to Alyssia’s mind: Study.  I can just imagine it in a room with dark walls, rich wooden furniture, and shelves lined with books. It’s striking and full of character. 

For Alyssia, the Austin handle’s strong, defined lines and simplicity make it a standout piece. "There’s something about its form that speaks to me. The bold, architectural shape reminds me of brutalist design – effortlessly cool” 

Q: Interiors Inspiration 

When it comes to interiors, I find inspiration everywhere, from Pinterest and TikTok to my favourite TV shows. I love seeing how different styles can completely transform a space. [Whether it’s a period drama set with ornate detailing or a sleek, minimalist home tour, there’s always something to take away].